Privacy Policy

Concord Minerals & Terra Limited
Last updated: 2nd December 2025

Concord Minerals & Terra Limited (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled lawfully, securely, and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, submit enquiries, complete compliance documentation, or engage with our services.

1. Who We Are

Concord Minerals & Terra Limited is a UK-registered company specialising in gold sourcing, brokerage, and compliant transaction facilitation.

Company Name: Concord Minerals & Terra Limited
Registered Office: 86 - 90 Paul Street, London, EC2A 4NE
Email: enquiries@concordmineralsandterra.com

We act as the Data Controller in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect the following types of personal and business information:

2.1 Information you provide directly

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Country/region

  • Business documentation (KYB)

  • Identification documents (KYC)

  • Letters of Authorisation (LOA)

  • Transaction-related information

  • Any information submitted through enquiry forms

2.2 Information collected automatically

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Website interaction/usage data

  • Cookies and analytics data

3. How We Use Your Information

We use your data for legitimate business purposes, including:

  • Responding to enquiries from buyers, suppliers and authorised representatives

  • Conducting KYC/KYB and AML compliance checks

  • Verifying identities and business legitimacy

  • Facilitating gold transactions and documentation (MoU, SCO, FCO, SPA)

  • Maintaining internal business records

  • Improving our website and services

  • Meeting legal and regulatory obligations

We do not sell or share your data for marketing purposes.

4. Legal Basis for Processing

We process personal data under the following UK GDPR bases:

  • Legitimate Interest: To operate and grow our brokerage services

  • Contract: When entering into agreements or transaction documentation

  • Legal Obligation: For AML, compliance, and due-diligence requirements

  • Consent: When you voluntarily submit information through our contact or enquiry forms

5. How We Share Your Data

We may share your personal data with:

  • Compliance providers (KYC/KYB verification partners)

  • Legal advisors or regulatory authorities when required

  • Transaction counterparties (only with your consent and for due diligence purposes)

  • Hosting, IT, and website service providers acting as data processors

All third parties act under written agreements and are required to follow data protection laws.

We do not share your information with any party unrelated to your transaction or enquiry.

6. International Data Transfers

As we work with international buyers and suppliers, your information may be transferred outside the UK.
When this happens, we ensure:

  • Appropriate safeguards

  • Lawful transfer mechanisms

  • Compliance with UK GDPR standards

7. Data Retention

We retain personal and business data only for as long as necessary to:

  • Complete compliance checks

  • Support transactions

  • Meet legal or regulatory obligations

Personal data linked to AML/KYC processes is typically retained for 5 years, unless a longer period is legally required.

8. How we Protect Your Data

We use technical and organisational measures such as:

  • Secure encrypted storage

  • Access controls and authentication

  • Compliance - grade data handling procedures

  • Regular security monitoring

9. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (where applicable)

  • Object to processing

  • Restrict processing

  • Request data portability

  • Withdraw consent (where consent is the legal basis)

To exercise these rights, please contact us at:
📩 enquiries@concordmineralsandterra.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully.